I will be making a presentation about the Baldrige National Quality Award next week. This is similar to the Deming Prize which is given to Japanese companies for innovation in quality delivery in organizational processes and outcomes. The Baldrige Award is given annually by the President of the United States (although the Vice President handed out the last one) to companies in the US in various sectors including healthcare. It is named in honor of a former Secretary of commerce, Malcolm Baldrige, whose picture appears below.
The question I want to explore is, "What is the role of information technology in the day-to-day running of companies who have won the Baldrige Award. Does IT give them any edge over other competitors?" Health Care IT News discussed the advantage IT gave 2010 Health Care Award Winner the Good Samaritan Hospital, in their blog which can be accessed by clicking here. I will discuss its role in the 2011 winners, AtlantiCare Hospital and Heartland Health in my next post.
Watch this space!
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| Malcolm Baldrige. (Source nist.gov) |
The question I want to explore is, "What is the role of information technology in the day-to-day running of companies who have won the Baldrige Award. Does IT give them any edge over other competitors?" Health Care IT News discussed the advantage IT gave 2010 Health Care Award Winner the Good Samaritan Hospital, in their blog which can be accessed by clicking here. I will discuss its role in the 2011 winners, AtlantiCare Hospital and Heartland Health in my next post.
Watch this space!
